Cancellation Policy at Ubud Healing

At Ubud Healing, our priority is your healing, safety, comfort, and satisfaction. To support flexible and reliable service, here is our cancellation policy :

Cancellation Conditions :

1. 24-Hour Notice :
   Please notify us at least 24 hours prior to your scheduled appointment to cancel, so we can reschedule and offer the slot to another customer in need.

2. Cancellations Within 24 Hours :
   Cancellations made less than 24 hours before the service will not be eligible for a refund or compensation.

How to Cancel :
– Contact our customer service team via email at info@ubudhealing.com and have your reservation information ready for a smooth process.

Confirmation of Cancellation:
– Once processed, you will receive a confirmation. Full refunds will be issued within 3-5 business days, excluding public holidays.

Exceptions :
– We understand that unexpected situations may occur. If your case requires special consideration, please contact our customer service team for review.

Your cooperation helps us maintain high standards and ensure a better experience for all our clients. Thank you for your understanding and trust. We look forward to serving you!

Your healing is part of the natural energy.